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Customer Success Associate - Remote

Posted 5 weeks ago
Customer Service
Full Time
UK
Up to 34000GBP/year

Overview

The Customer Success Associate will play a key role in supporting customers using Vestd's sharetech platform, ensuring they have a positive experience and are able to effectively utilize the software.

In Short

  • Role: Customer Success Associate
  • Team: SME B
  • Location: Remote working (UK based)
  • Salary: Up to £34,000 per annum depending on experience, plus equity
  • Hours: Full-Time
  • Work with a leading sharetech platform for share schemes
  • Empower businesses to attract and retain talent
  • Support investors and founders seeking investment
  • Commitment to equality, diversity, and inclusion
  • Encouragement of applications from diverse candidates

Requirements

  • Experience in customer success or related field
  • Strong communication skills
  • Ability to work independently in a remote setting
  • Understanding of share schemes and business administration
  • Commitment to diversity and inclusion

Benefits

  • Competitive salary with equity options
  • Remote working flexibility
  • Supportive and inclusive work environment
  • Opportunities for professional growth
  • Engagement in a mission-driven company
Vestd logo

Vestd

Vestd is a forward-thinking company that specializes in supporting Enterprise-level customer accounts, focusing on enhancing customer retention and satisfaction through strong relationship management. With a commitment to maximizing customer success, Vestd fosters a collaborative environment, particularly within its Enterprise Business Unit. The company embraces a fully remote work culture, offering flexibility and a range of benefits, including equity options, personal development budgets, and comprehensive medical insurance. Vestd values experienced professionals who can navigate complex account management and thrive in dynamic, distributed team settings.

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