Remote Otter LogoRemoteOtter

Head of Professional Services - Remote

Posted 20 weeks ago
Sales / Business
Full Time
Worldwide

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Overview

At Fluent Technology, we’re driven by a simple yet powerful mission: to empower organisations with the best software and support, enabling them to make a meaningful impact. As the creators of Flexigrant we provide a scalable grant management solution that supports everything from large research grants to small community funds.

In Short

  • Own and lead the professional services function.
  • Drive revenue growth through a well-defined strategy.
  • Lead the professional services team to achieve revenue results.
  • Develop and implement a professional services strategy.
  • Collaborate with the Managing Director for business success.
  • Foster a culture of excellence and customer-centricity.
  • Identify opportunities to enhance service offerings.
  • Monitor performance metrics and report on impact.
  • Play a key leadership role in the Senior Leadership team.
  • Build effective relationships with key team members.

Requirements

  • Experience in professional services management.
  • Strong leadership and team management skills.
  • Proven track record in driving revenue growth.
  • Ability to develop and execute strategic plans.
  • Excellent communication and collaboration skills.
  • Analytical skills to assess market opportunities.
  • Customer-focused mindset.
  • Experience in performance monitoring and reporting.
  • Ability to work in a remote environment.
  • Experience in the software industry is a plus.

Benefits

  • Fully remote work environment.
  • Flexible working hours.
  • Opportunity to shape a key area of the business.
  • Collaborative and innovative company culture.
  • Supportive team environment.
  • Impactful work with over 100 organisations worldwide.
  • Professional development opportunities.
  • Competitive compensation package.
  • Work-life balance.
  • Access to cutting-edge technology.
Valsoft Corporation logo

Valsoft Corporation

Valsoft Corporation is a dynamic and innovative company dedicated to delivering cutting-edge software and technology solutions to a diverse customer base across the UK, Australia, and the US. With over 24 years of experience, Valsoft has established itself as a leader in the retail technology sector, providing a comprehensive range of services including software, hardware, payments, and telecoms to more than 10,000 retail locations. The company prides itself on its customer-centric approach, fostering a supportive and agile work environment where employees are encouraged to bring their ideas to life. Valsoft's commitment to excellence has earned it numerous accolades, including the IT Europa SaaS Awards and UK Cloud Awards, making it one of the UK's top innovators in the industry.

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