Head of Professional Services - Remote

Overview

At Fluent Technology, we’re driven by a simple yet powerful mission: to empower organisations with the best software and support, enabling them to make a meaningful impact. As the creators of Flexigrant we provide a scalable grant management solution that supports everything from large research grants to small community funds.

In Short

• Own and lead the professional services function.
• Drive revenue growth through a well-defined strategy.
• Lead the professional services team to achieve revenue results.
• Develop and implement a professional services strategy.
• Collaborate with the Managing Director for business success.
• Foster a culture of excellence and customer-centricity.
• Identify opportunities to enhance service offerings.
• Monitor performance metrics and report on impact.
• Play a key leadership role in the Senior Leadership team.
• Build effective relationships with key team members.

Requirements

• Experience in professional services management.
• Strong leadership and team management skills.
• Proven track record in driving revenue growth.
• Ability to develop and execute strategic plans.
• Excellent communication and collaboration skills.
• Analytical skills to assess market opportunities.
• Customer-focused mindset.
• Experience in performance monitoring and reporting.
• Ability to work in a remote environment.
• Experience in the software industry is a plus.

Benefits

• Fully remote work environment.
• Flexible working hours.
• Opportunity to shape a key area of the business.
• Collaborative and innovative company culture.
• Supportive team environment.
• Impactful work with over 100 organisations worldwide.
• Professional development opportunities.
• Competitive compensation package.
• Work-life balance.
• Access to cutting-edge technology.