Account Manager - Remote

Overview

We are hiring at InnQuest Software, a global leader in hospitality property management solutions, for a highly driven and organized Account Manager to join our growing team in North America!

In Short

• Serve as the primary point of contact for assigned hotel and lodging accounts.
• Build long-term, trusted advisor relationships with hotel owners and executives.
• Meet or exceed account growth targets and renewal quotas.
• Conduct strategic account reviews to drive product adoption.
• Promote adoption of additional InnQuest products and services.
• Act as the customer’s internal advocate to ensure successful delivery.
• Communicate client progress and expansion opportunities to stakeholders.
• Own forecasting and account health monitoring through Salesforce.
• Track and report on key account-level KPIs.
• Respond quickly and effectively to client needs.

Requirements

• 3+ years of experience in account management or customer success.
• Proven ability to manage a portfolio of accounts.
• Strong organizational skills and attention to detail.
• Fast and effective communicator.
• Comfortable navigating complex client environments.
• Skilled in Salesforce, Excel, PowerPoint, and Word.
• Collaborative teammate with a solutions-first mindset.
• Experience with hotel operations or PMS software is a plus.
• Fluent in English both written and verbal.
• Must be legally authorized to work in Canada.

Benefits

• Opportunity to work with a global leader in hospitality technology.
• Remote work model with travel opportunities.
• Collaborative and supportive team environment.
• Professional development and growth opportunities.
• Access to innovative products and services.