Client Relationship Manager - Remote

Overview

We're seeking a Client Relationship Manager who will be the main point of contact for clients, ensuring their satisfaction and proactively solving their problems.

In Short

• Build lasting relationships with clients through personalized communication.
• Understand client needs and offer tailored solutions.
• Ensure client satisfaction and resolve issues effectively.
• Anticipate challenges and take preventive measures.
• Collaborate with internal teams to meet client needs.
• Identify growth opportunities such as upselling and cross-selling.
• Maintain accurate records in the CRM.
• Work Monday-Friday, 9 am - 5 pm EST.
• Fluent written and spoken English (C1/C2) required.
• Only resumes in English will be considered.

Requirements

• Strong communication skills.
• Experience in client relationship management.
• Ability to solve problems proactively.
• Experience with CRM systems.
• Positive and enthusiastic attitude.

Benefits

• Work in a dynamic and supportive environment.
• Be part of a passionate team focused on growth.
• Opportunity to work remotely.