Guestworks Solutions Coordinator - Remote

Overview

The Guestworks Solutions Coordinator will assist vacation rental homeowners in navigating account-related questions, financial statements, rates, and revenue insights, providing administrative support to ensure clear and timely communication.

In Short

• Serve as a trusted resource for homeowners.
• Assist owners with calendar management and online account features.
• Clarify contract details and account-related programs.
• Collaborate with internal teams for updated information.
• Address inquiries professionally and efficiently.
• Perform administrative tasks as needed.

Requirements

• Dedicated, quiet workspace.
• Reliable internet connection (minimum 100 mbps).
• Strong communication skills.
• Excellent organizational and time management skills.
• Tech-savviness with online tools.
• Problem-solving mindset.
• Adaptability to fast-paced environments.
• Self-motivation and team player.
• Ability to handle difficult conversations professionally.

Benefits

• Health/dental/vision insurance based on hours worked.
• Employer Sponsored & Voluntary Supplemental Benefits.
• 401K retirement savings plan with immediate company match.
• Flexible Spending Accounts based on hours worked.
• Paid Flex Time Off.
• Employee Assistance Program (EAP).
• Employee Discounts.