Order Fulfillment Coordinator - Remote

Overview

The Order Fulfillment Coordinator will support the USALCO customer service team across the United States by managing orders fulfilled by third-party vendors, ensuring accurate order confirmations and ERP transactions.

In Short

• Support customer service team with order management.
• Monitor and report performance metrics of order activities.
• Manage order confirmation and closure transactions.
• Coordinate problem-solving activities and handle inquiries.
• Maintain relationships with internal customers and vendors.
• Work independently and in a team environment.
• Demonstrate excellent interpersonal communication skills.
• Proficient in Microsoft Office.
• Experience in a manufacturing environment preferred.
• Flexibility to work across different US time zones.

Requirements

• Minimum 2 years of experience in a manufacturing environment.
• Ability to handle customer orders proactively.
• Strong attention to detail and ability to multi-task.
• College degree preferred but not required.
• Knowledge of ERP systems like SAP is preferred.
• Experience with continuous improvement methodologies.

Benefits

• Equal opportunity employer.
• Supportive team environment.
• Opportunity for professional growth.