Supervisor, Order Fulfillment - Remote

Overview

The Supervisor - Order Fulfillment is responsible for overseeing end-to-end order processing, ensuring accurate and timely fulfillment of customer orders while optimizing workflow efficiency.

In Short

• Supervise order processing and fulfillment.
• Ensure timely and accurate ordering of jobs.
• Work with Sales and Leadership to meet builder expectations.
• Travel required is less than 5%.
• Resolve customer concerns effectively.
• Collaborate with Design and Sales Teams on process changes.
• Coach team members and establish goals.
• Maintain compliance with company policies.
• Utilize technology for process enhancements.
• Foster strong relationships with internal and external teams.

Requirements

• Exceptional leadership and communication skills.
• Strong problem solving and project management abilities.
• Experience in delivering training to groups.
• Familiarity with installation and operational processes.
• Ability to learn product lines and manufacturing processes.
• Proven teamwork and multitasking capabilities.
• Strong conflict management skills.
• Experience in fast-paced environments.
• High School Diploma required; higher education preferred.

Benefits

• Equal Employment Opportunity employer.
• Commitment to reasonable accommodations for disabilities.