Remote Engineer - Genomics

Overview

The Remote Engineer at Agilent focuses on providing post-sales technical support for Genomics products, ensuring customer success and satisfaction through remote troubleshooting and scientific consultation.

In Short

• Provide high-level technical application support for Agilent's Genomics solutions.
• Perform remote troubleshooting on NGS, Microarray, and qPCR solutions.
• Analyze NGS, Microarray, and qPCR data for various applications.
• Act as a scientific consultant for Genomics customers.
• Document customer interactions and comply with internal processes.
• Provide scientific trainings on Agilent's Genomics solutions.
• Work collaboratively with R&D and marketing teams.
• Fluency in German and English is required.
• Full-time position with remote work options.
• Opportunity for growth within a global company.

Requirements

• PhD Degree in Molecular Biology or equivalent.
• Proven NGS wet-lab experience.
• Experience with NGS data analysis and informatics tools.
• Knowledge of Microarrays and/or qPCR is a plus.
• Practical experience in a clinical lab is an advantage.
• Fluency in German and English is required.

Benefits

• Core global benefits including Stock Purchase Plan and Life Insurance.
• Healthcare and Employee Assistance Program.
• Holiday and Company activities.
• Opportunity for professional growth.
• Independent work environment with supportive colleagues.
• Commitment to work/life balance.