Remote Otter LogoRemoteOtter

Care Navigator - Remote

Posted Yesterday
Customer Service
Full Time
USA
$46,000/year

Overview

As a Care Navigator, you will work remotely on a consistent PST schedule, focusing on patient care rather than paperwork, with a capped caseload.

In Short

  • Make 20–70 outbound calls/day; land ~10 patient check-ins
  • Schedule visits, labs, imaging, and outside referrals
  • Coordinate care between providers and patients
  • Gather medical history and document in EHR
  • Follow up after visits with next steps
  • Escalate issues to clinical team
  • Keep patients engaged and supported on calls

Requirements

  • Comfortable making high-volume outbound calls
  • Basic medical terminology knowledge
  • Experience speaking with patients/customers by phone
  • Clear, professional communication skills
  • Able to adapt in a fast-changing environment

Benefits

  • Pay: $46,000 salary
  • Holiday week off in December
  • Strong PTO + real work-life balance
  • Fully remote + company-provided equipment
  • Dedicated admin support
Urrly logo

Urrly

Urrly is a fast-growing company at the forefront of healthtech, dedicated to transforming healthcare through innovative technology. With a focus on building robust and scalable applications, Urrly offers a collaborative remote work environment where talented professionals can tackle real-world challenges and make a lasting impact. The company values expertise in full-stack development, particularly in Java, Ruby, and modern front-end technologies, and seeks individuals who are self-starters with a passion for solving complex problems.

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