Care Navigator - Remote

Overview

The Care Navigator plays a crucial role in transforming healthcare for members by providing personalized care management and support.

In Short

• Fully remote position supporting Medicaid care management.
• Engage with discharged adults to ensure they have necessary supplies and appointments.
• Work schedule is Monday - Friday, 8 AM - 5 PM (Eastern Time).
• Heavy telephone work involved.
• Develop and coordinate personalized care plans for members.
• Provide psychosocial and resource support to members and caregivers.
• Monitor progress towards care plan goals and collaborate with healthcare providers.
• Document and maintain member information for compliance.
• May perform on-site visits to assess member needs.
• Education and support for care managers and members on healthcare options.

Requirements

• Bachelor’s degree with 2-4 years of related experience.
• Graduate from an accredited nursing school if holding clinical licensure.
• Experience in care management or healthcare coordination.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Familiarity with healthcare resources and services.
• Current state’s clinical license preferred.
• Commitment to compliance with regulations.
• Flexibility to adapt to changing member needs.
• Team player with a focus on member advocacy.

Benefits

• Competitive pay and comprehensive benefits package.
• Health insurance, 401K, and stock purchase plans.
• Tuition reimbursement and paid time off plus holidays.
• Flexible work schedule options including remote work.
• Commitment to diversity and equal opportunity employment.
• Support for career development and personal growth.
• Access to innovative healthcare programs and solutions.
• Encouragement of a healthy work-life balance.
• Support for applicants requiring accommodations.
• Engagement in a mission-driven organization focused on health improvement.