Spanish Speaking Microsoft 365 Technical Advisor(NPP) - Remote

Overview

We are seeking a skilled and experienced Microsoft 365 Technical Support Advisor – Engineer to gather insights, detect bugs and feature improvements and create guidelines and readiness for new products.

In Short

• Provide technical support and advice to customers.
• Gather insights and feedback on new products.
• Identify bugs and track insights.
• Create readiness, guidelines, and Q&A.
• Requires 40 hours availability per week.
• Strong technical background in Microsoft 365 products.
• Excellent communication and problem-solving skills.
• Written skills are a must.
• Experience in Microsoft 365 administration, consultancy, deployment, or migration.
• Outstanding customer service skills.

Requirements

• At least 2 years of experience in Microsoft 365 related fields.
• Solid understanding of Microsoft 365 workloads.
• Active listening skills.
• Experience in technical troubleshooting.
• Device requirements include Windows 10 Pro, minimum 8 GB RAM, and Ethernet connection.
• Background check required.

Benefits

• Work with a fortune 500 company.
• Join a community of passionate technical experts.
• Work with futuristic M365 products.