Loan Sales Lead - Remote

Overview

As the Loan Sales Lead at Upstart, you will own end-to-end coordination of Upstart’s multi-product loan sales, ensuring every detail—from sale dates to tape integrity—is executed with precision. You will drive process excellence across Investor Services by developing and maintaining structured workflows, improving documentation, and orchestrating communication across Capital Markets, Legal, Engineering, Servicing, and other cross-functional partners.

In Short

• Own the end-to-end coordination of loan sales.
• Maintain and improve Investor Services’ loan sale processes.
• Perform detailed tape scrubs to verify loan eligibility.
• Serve as the central point of contact for various partners.
• Develop and operationalize new processes for emerging products.
• Evaluate tools and process enhancements.

Requirements

• 3+ years of experience in loan operations or financial services.
• Expertise in project management and workflow coordination.
• Attention to detail and accuracy in documentation.
• Strong communication skills in remote environments.
• High proficiency with spreadsheets and operational tools.

Benefits

• Competitive compensation with bonuses and equity.
• Generous 401(k) plan with matching contributions.
• Affordable medical, dental, and vision coverage.
• Paid time off and family leave.
• Employee Assistance Program for mental health support.
• Annual wellness and productivity allowances.