RemoteOtterRemoteOtterAs a Customer Success Manager (CSM) at UpKeep, you will be responsible for managing a portfolio of accounts, driving product adoption, maximizing customer value, and mitigating churn risks while uncovering expansion opportunities.
UpKeep is a leading cloud-based Asset Operations Management software company that aims to transform how teams manage facilities and maintenance work. Founded in 2014, UpKeep offers mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, and professional services to enhance operational efficiency for over 3,000 customers, including major brands like Shell, Yamaha, and Unilever. As a Series B tech startup with a diverse team of over 100 members, UpKeep has been recognized as a 'Best Place to Work' for its inclusive culture and commitment to employee well-being. The company is dedicated to empowering maintenance and facilities teams through innovative technology, helping them achieve their digital transformation goals while fostering a collaborative and supportive work environment.
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UpKeep is a leading cloud-based Asset Operations Management software company that aims to transform how teams manage facilities and maintenance work. Founded in 2014, UpKeep offers mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, and professional services to enhance operational efficiency for over 3,000 customers, including major brands like Shell, Yamaha, and Unilever. As a Series B tech startup with a diverse team of over 100 members, UpKeep has been recognized as a 'Best Place to Work' for its inclusive culture and commitment to employee well-being. The company is dedicated to empowering maintenance and facilities teams through innovative technology, helping them achieve their digital transformation goals while fostering a collaborative and supportive work environment.
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