IT Support Specialist - Remote

Posted 2 weeks ago

All others

Full Time

Germany

45000€/year

IT Support

2ND Level Support

Technical Troubleshooting

Windows

Linux

Network Administration

Service Management Systems

Ticketing Tools

Documentation

Problem Solving

Overview

We are looking for an IT Support Specialist to join our team, where you will work on solving technical inquiries and issues at the second level of support, contributing to the development and implementation of innovative IT solutions.

In Short

Full-time position with a salary of 45000€ per year.
Work as a 2nd Level Support Specialist.
Analyze and resolve complex IT issues.
Collaborate with other support teams.
Document solutions and optimize support processes.
Identify and escalate critical incidents.
Create and maintain technical documentation.
Support IT projects and implement new technologies.
Continuous professional development opportunities.
Remote work option available.

Requirements

Completed education in IT or equivalent qualification.
Several years of experience in IT support, ideally in 2nd level.
Experience with Windows and/or Linux operating systems.
Knowledge in network and server administration.
Familiarity with IT service management systems and ticketing tools.
Good German and English communication skills.

Benefits

Annual salary of 45000€.
Option to work remotely.
Corporate shopping benefits and fitness discounts.
Build your professional network through various projects.
Extensive training and certification opportunities.
Attractive bonuses for referring friends.

univativ

univativ GmbH is a project and personnel service provider that offers exciting job opportunities for students and graduates at renowned companies. The company is dedicated to supporting career development and places a strong emphasis on the growth of its employees. With a focus on integrated management systems, univativ collaborates with leading global companies to ensure the highest standards in quality, environment, and safety audits. They provide a dynamic work environment with opportunities for continuous improvement and international collaboration.

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