Inside Sales Manager - Remote

Overview

The Inside Sales Manager role focuses on coordinating with various departments and handling customer inquiries in import, export, and cross-trade, contributing to a modern work environment.

In Short

• Coordinate with departments and international locations.
• Handle customer inquiries via email, phone, or in person.
• Professionally manage complaints and negotiate prices.
• Create offers in collaboration with international partners.
• Responsible for billing and invoicing for defined customers.
• Data entry into ERP system (CargoWise) for documentation.
• Extract and analyze shipping data for strategic decisions.
• Perform administrative or project-related tasks as needed.

Requirements

• Fluent in German and English, with strong communication skills.
• Excellent teamwork and collaborative abilities.
• Reliability in adhering to work instructions (SOPs).
• Proficient in Microsoft Office for structured task management.
• Experience in customer service with a high level of professionalism.

Benefits

• Annual salary between 45000 € and 50000 €.
• Permanent position directly with the client.
• Option to work remotely from home.
• Secure, indefinite employment contract in a forward-thinking company.
• 12 monthly salaries plus a travel cost allowance.
• 30 days of paid vacation per year.
• Opportunity to be part of an international network.
• Free parking available at the location.
• Additional attractive employee offers and benefits.