Customer Consultant (m/f/d) Banking - Remote

Overview

As a Customer Consultant in the banking sector, you will be responsible for managing trust accounts and handling sensitive customer interactions, providing both written and verbal advice to clients.

In Short

• Full-time position, 39 hours per week.
• Location: Berlin, Germany.
• Salary range: 32,000 to 36,000 € per year.
• Responsibilities include customer service for sensitive clients such as notaries and lawyers.
• Engage in inbound customer and sales calls.
• Clarify unclear orders in outbound communications.
• Opportunity for remote work.
• Supportive training and development programs available.
• Potential bonuses for referrals.
• Personal career advisor provided during your tenure.

Requirements

• Completed commercial training or a degree in economics.
• Initial experience in banking and commercial processing is preferred.
• IT affinity and proficiency in MS Office programs.
• Fluent in German, both written and spoken.
• Strong resilience, initiative, and teamwork skills are essential.

Benefits

• Annual salary between 32,000 € and 36,000 €.
• Remote work options available.
• Central workplace with excellent public transport connections.
• Training to become an expert with various certification opportunities.
• Attractive referral bonus program up to 2,000 €.
• Personal career advisor during your employment.