Dutch Speaking Customer Consultant - Remote

Overview

A Dutch Speaking Customer Consultant is needed to assist customers of a leading Online Streaming Service in Greece, providing support and enhancing their experience.

In Short

• Engage with customers through various channels (phone, email, chat).
• Assist customers with account-related queries and technical issues.
• Educate customers on using the online platform.
• Document customer feedback for improvement.
• Collaborate with the technical support team.
• Stay informed about new content and features.
• Enhance customer satisfaction with personalized service.

Requirements

• Fluency in Dutch.
• Excellent communication skills.
• Experience in customer service.
• Ability to troubleshoot technical issues.
• Knowledge of streaming services is a plus.

Benefits

• Opportunity to work in a dynamic environment.
• Engage with a diverse customer base.
• Be part of a successful customer success team.