Licensed Customer Service Representative - Remote Eastern Time Zone

Overview

Join a Fortune 100 Company as a licensed insurance professional, where you will provide exceptional customer service and support to agents in the Eastern Time Zone.

In Short

• Position available for licensed insurance professionals.
• Remote work opportunity for candidates in the Eastern Time Zone.
• Paid training for 12 weeks, Monday to Friday.
• Provide expert assistance to agents and customers.
• Flexible shifts including weekends and holidays.
• Responsibilities include handling inbound calls and addressing customer inquiries.
• Must hold a valid Property & Casualty or Personal Lines License.
• Excellent communication and multitasking skills required.
• Proficiency in Microsoft Office and data management is necessary.
• Must maintain high customer care standards.

Requirements

• Valid Property & Casualty or Personal Lines License.
• Associate degree or equivalent experience.
• Minimum of 6 months of customer service experience preferred.
• Ability to organize and manage written data.
• Excellent oral, written, and interpersonal communication skills.
• Proficiency with computers and Microsoft Office tools.
• Ability to handle confidential information.
• Understanding of organizational policies and procedures.

Benefits

• Comprehensive benefits supporting life and well-being.
• Professional development opportunities.
• Inclusive workplace culture.
• Opportunities for growth and advancement.
• Supportive team environment.