Product Manager (L3), Unified Profiles - Remote

Overview

As a Product Manager for Unified Profiles at Twilio, you will lead the product strategy and execution for Profile Data Management and APIs, ensuring accurate, reliable, and scalable access to customer profile data across our platform.

In Short

• Lead product strategy and execution for Profile Data Management.
• Focus on real-time access and management of customer profile data.
• Collaborate with engineering, design, and customer-facing teams.
• Engage with customers and partners to understand their needs.
• Define success metrics and iterate based on feedback.
• Drive clarity across teams with detailed specifications and roadmaps.
• Work in a remote-first environment with a diverse team.
• Participate in approximately 10% travel for in-person connections.
• Competitive pay and generous benefits offered.
• Open to candidates outside specific states in the USA.

Requirements

• 3+ years of product management experience, preferably in platform products.
• Ability to lead cross-functional teams from ideation to launch.
• Solid understanding of data models, APIs, and event-based systems.
• Experience in defining product requirements and prioritizing roadmaps.
• Strong communication skills for technical and non-technical audiences.
• Track record of using data for informed product decisions.

Benefits

• Competitive pay and performance-based bonuses.
• Generous time off and wellness leave.
• Healthcare and retirement savings programs.
• Opportunity to work in a remote-first environment.
• Support for volunteering and community impact initiatives.