Senior Director, Technical Program Manager (L7) - Remote

Overview

Twilio is shaping the future of communications, empowering businesses and developers worldwide while promoting a remote-first work culture.

In Short

• Lead the Platform Experiences Team as Senior Director, Technical Program Manager.
• Align technology initiatives with strategic goals.
• Drive operational excellence and streamline processes.
• Oversee customer success metrics and service delivery improvements.
• Manage technology initiatives from conception to execution.
• Facilitate cross-department collaboration.
• Ensure effective internal and external communication.
• Foster team development and innovation culture.

Requirements

• 10+ years in operations or program management.
• Cross-functional experience in consulting, strategy, business development, and project management.
• Strong writing and communication skills.
• Desire for continuous learning and improvement.
• Passion for technology and marketing.
• Positive, team-oriented demeanor.

Benefits

• Competitive pay.
• Generous time off and wellness leave.
• Healthcare and retirement savings program.
• Opportunities for professional growth.
• Participation in equity and bonus plans.