Sr Manager, Solutions Engineering - Remote

Overview

Twilio is seeking a technical leader for a team of Solutions Engineers in our Twilio Communications business, empowering businesses and developers worldwide.

In Short

• Lead a team of Solutions Engineers in the Twilio Communications business.
• Manage team development, performance, and operating model.
• Work with Sales leadership to strategize on opportunities.
• Build programs to enhance team effectiveness.
• Provide mentorship and support to team members.
• Drive technical strategy and measure outcomes.
• Collaborate across various departments to ensure customer success.
• Encourage a culture of innovation and continuous improvement.

Requirements

• 7+ years of experience in SaaS or CPaaS industries.
• 3+ years of leadership experience or senior contributor role.
• Strong communication and problem-solving skills.
• Understanding of developer adoption cycles and relevant technologies.
• Experience with cloud platforms like AWS, Google Cloud, Azure.
• Familiarity with sales methodologies.
• Comfortable with ambiguity and proactive problem-solving.

Benefits

• Competitive pay and generous time off.
• Parental and wellness leave.
• Healthcare and retirement savings program.
• Support for volunteering and community impact efforts.