Channel Product Manager - Remote

Overview

As a Channel Product Manager at Twilio, you will be part of a dynamic team focused on enhancing the Email and Messaging product offerings through data-driven insights and strategic planning.

In Short

• Research and identify product opportunities based on customer data.
• Engage with the Email and Messaging product team on strategy and OKRs.
• Conduct customer research to understand pain points and feature requests.
• Collaborate with engineering and design to define product requirements.
• Communicate product strategy and documentation effectively.
• Work with marketing and support teams for product rollout strategies.
• Analyze financial data to assess ROI for new features.
• Lead discussions and present findings to leadership.
• Encourage diverse experiences and perspectives within the team.
• Participate in occasional travel for team meetings and projects.

Requirements

• Strong written communication skills and documentation experience.
• Analytical thinking with a focus on data-driven decision-making.
• Willingness to learn technical domain knowledge.
• Understanding of the product life cycle.
• Experience in collaborating with engineering teams.
• Comfortable leading discussions with senior management.
• Ability to synthesize customer feedback into product strategies.

Benefits

• Competitive pay and generous time-off policies.
• Ample parental and wellness leave.
• Healthcare and retirement savings programs.
• Opportunities for professional development and growth.
• Participation in equity and corporate bonus plans.