Business Systems Analyst 2 - Remote

Overview

Twilio is looking for a Salesforce Administrator to join the Sales Automation team. This role is ideal for someone with a solid understanding of the Salesforce.com platform looking to take the next step in their career and get more exposure into the operational processes that drive systems designs.

In Short

• Join Twilio’s Sales Automation team as a Salesforce Administrator.
• Improve the Salesforce.com platform and ensure data excellence.
• Assist project managers in various work streams on Salesforce.com.
• Manage data integrity at a large scale.
• Collaborate with cross-functional teams.
• Mentor junior administrators.
• Identify process gaps and develop solutions.
• Work independently on smaller scale projects.
• Be part of a remote-first company culture.
• Contribute to the success of the sales team.

Requirements

• 2+ years of experience with Salesforce.com implementation.
• Hands-on experience with process automation tools.
• Ability to translate business needs into technical solutions.
• Salesforce Certified Administrator.
• Strong communication and facilitation skills.
• Experience debugging and troubleshooting in Salesforce.
• Detail-oriented with strong organizational skills.
• Knowledge of Salesforce.com configuration best practices.

Benefits

• Competitive pay.
• Generous time-off policies.
• Ample parental and wellness leave.
• Healthcare benefits.
• Retirement savings program.
• Diversity, equity, and inclusion initiatives.
• Opportunities for professional growth.
• Support for volunteering and donation efforts.