Business Intelligence Analyst 2 - Remote

Overview

Twilio is shaping the future of communications, providing innovative solutions to businesses and empowering developers worldwide. This role focuses on delivering actionable insights into strategic operations through quantitative analysis and analytics leadership.

In Short

• Join Twilio as a Business Intelligence Analyst (L2).
• Provide insights into strategic operations initiatives.
• Leverage SQL and data visualization tools.
• Collaborate with stakeholders to enhance product performance.
• Develop and manage dashboards using Tableau.
• Work with technical program managers to drive data-informed decisions.
• Foster partnerships with stakeholders as a trusted advisor.
• Encourage adoption of metrics and dashboards.
• Participate in the product development lifecycle for data quality.
• Be part of a remote-first culture that values connection.

Requirements

• 3-5 years of experience in quantitative analysis.
• Ability to think strategically with minimal guidance.
• Strong verbal and written communication skills.
• Proficient in SQL and data analysis.
• Minimum 2 years of experience with Tableau.
• Experience in building reports and metrics for analytics projects.

Benefits

• Competitive pay and generous time off.
• Ample parental and wellness leave.
• Healthcare and retirement savings program.
• Opportunities for personal and professional growth.
• Support for volunteering and community impact.