Global Client Manager - Remote

Overview

As a Global Client General Manager at Amex GBT, you will lead the retention and growth plan for key accounts in a fully remote environment, focusing on delivering exceptional customer service and collaborating with global partners.

In Short

• Lead strategic client retention and growth plans.
• Identify risks and develop action plans for client portfolios.
• Collaborate with internal teams to enhance client value.
• Influence decision-makers and educate them on Amex GBT’s offerings.
• Increase transaction revenue for Amex GBT.
• Share market trends with internal and external leaders.
• Work in a flexible, fully remote environment.
• Engage in a culture of collaboration and feedback.
• Utilize strong project management skills.
• Adapt and prioritize effectively in a dynamic role.

Requirements

• Proven understanding of the business travel industry.
• Experience in a similar role with global clients.
• Strong project management and organizational skills.
• Ability to manage competing demands effectively.
• Proactive problem identification and resolution skills.
• Excellent written and verbal communication skills.
• Collaborative mindset and openness to feedback.

Benefits

• Flexible benefits tailored to each country.
• Health and welfare insurance plans.
• Retirement programs and parental leave.
• Travel perks with deals from major providers.
• Access to over 20,000 courses for skill development.
• Inclusion groups for connecting with colleagues.
• Commitment to equal opportunity employment.