Client Manager - Remote

Overview

The Client Manager at Luminare Health will be responsible for maintaining and developing relationships with key strategic clients, ensuring service delivery, and enhancing client satisfaction.

In Short

• Manage overall relationship with key strategic clients.
• Handle day-to-day activities and problem resolution.
• Maintain relationships with senior management and operational resources.
• Ensure service delivery of Luminare Health products.
• Participate in internal projects as needed.
• 3-5 years of client management experience required.
• Understanding of self-funding and employee benefit plans.
• Excellent communication and organizational skills.
• Ability to travel 10%-20% of the time.
• Preferred: College degree and state insurance license.

Requirements

• High school diploma or GED equivalent.
• 3-5 years of client management experience.
• Knowledge of benefit-related federal laws.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Results-oriented and self-motivated.
• Exceptional organizational and presentation skills.

Benefits

• Health and wellness benefits.
• 401(k) savings plan and pension plan.
• Paid time off and parental leave.
• Disability insurance and supplemental life insurance.
• Employee assistance program and paid holidays.
• Tuition reimbursement.
• Annual incentive bonus plan.