Manager Claims - Tribal Health - Remote

Overview

The Claim Manager is responsible for supervising and managing teams of Claim Analysts and vendor staff to meet client and corporate commitments at Luminare Health.

In Short

• Manage day-to-day operations of claim teams.
• Ensure quality and production expectations are met.
• Develop staff and implement new client processes.
• Handle complex claim and customer service inquiries.
• Provide leadership and support to team members.
• Accountable for multiple Claim Units.
• Work with outsourced vendor relationships.
• Promote continued process improvement.
• Assist in training for new proprietary systems.
• Contribute to a purpose-driven company culture.

Requirements

• High School Diploma or GED equivalent.
• 3-5 years of claim processing experience.
• Previous supervisory or management experience.
• Excellent verbal and written communication skills.
• Strong leadership and organizational skills.
• Ability to work independently with minimal supervision.
• Problem-solving skills in varying situations.
• Ability to read and interpret complex documents.
• Flexible and open to process improvements.
• Experience with MS Excel and Word.

Benefits

• Health and wellness benefits.
• 401(k) savings plan and pension plan.
• Paid time off and parental leave.
• Disability and supplemental life insurance.
• Employee assistance program.
• Paid holidays and tuition reimbursement.
• Annual incentive bonus plan.
• Robust total rewards package.
• Supportive work environment for professional growth.
• Opportunity to impact client benefits solutions.