Claims Manager - Remote

Overview

The Claims Manager is responsible for managing a team of claims professionals handling auto insurance claims, ensuring compliance with regulations, and providing leadership within the department.

In Short

• Manage a team of claims adjusters.
• Handle auto insurance claims including liability and coverage investigations.
• Supervise and mentor staff in a high-volume environment.
• Ensure compliance with state regulations and best practices.
• Conduct performance evaluations and set work metrics.
• Maintain relationships with other departments.
• Review claims for compliance and best practices.
• Educate staff on industry trends and changes.
• Participate in training and development.
• Perform additional duties as required.

Requirements

• 5 years of experience in claims management.
• Active property and casualty adjuster license.
• In-depth knowledge of auto insurance policies.
• Leadership and coaching experience.
• Excellent communication skills.
• High school diploma required; bachelor’s preferred.
• Insurance certifications preferred (CPCU, AIC, SCLA).
• Experience in multi-jurisdictional claims preferred.
• Strong organizational skills.
• Familiarity with claims management systems.

Benefits

• 401(k) with matching.
• Dental and health insurance.
• Flexible spending account.
• Life and vision insurance.
• Paid time off.
• Employee assistance program.
• Retirement plan.
• Health savings account.