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VIP Travel Consultant - Remote

Posted 12 weeks ago
Customer Service
Full Time
USA
20 - 35 USD/hour

Overview

As a VIP Travel Consultant for Amex GBT, you will manage travel arrangements for exclusive VIP clients, providing exceptional service and support in a collaborative environment.

In Short

  • Manage travel for VIP clients including business executives and entertainment figures.
  • Conduct analysis and research on travel options.
  • Arrange domestic and international business travel.
  • Utilize Global Distribution Systems (GDS) for bookings.
  • Ensure compliance with travel policies and regulations.
  • Provide excellent customer service and support.
  • Collaborate with team members for service improvement.
  • Handle special customer requests effectively.
  • Prevent fraudulent bookings by following security protocols.
  • Participate in ongoing training and development opportunities.

Requirements

  • 1+ years of corporate travel experience.
  • Expertise in GDS (Sabre, Apollo, Amadeus).
  • Excellent written and verbal communication skills.
  • Strong attention to detail.
  • Integrity in handling personal traveler information.
  • Able to resolve customer issues independently.
  • Team-oriented with openness to feedback.
  • Proactive in anticipating client needs.
  • Ability to work alternative shifts.
  • Passion for excellence in client service.

Benefits

  • Flexible benefits tailored to individual needs.
  • Health and welfare insurance plans.
  • Retirement programs and parental leave.
  • Travel perks with deals from major providers.
  • Access to over 20,000 courses for skill development.
  • Opportunities for internal promotions.
  • Inclusive company culture with global INclusion Groups.
  • Support for well-being and family resources.
  • Performance-based incentive opportunities.
  • Equal consideration for all applicants.

T.G.U

TUS GBT US

TUS GBT US, operating as Amex GBT, is a leading travel management company that emphasizes the positive impact of travel on individuals and businesses. The company fosters an inclusive and collaborative culture where employees are encouraged to express their ideas and contribute to the success of the organization. With a focus on innovation in travel technology, Amex GBT offers career advancement opportunities and values internal promotions, as many leaders within the company have risen through the ranks. The organization is dedicated to providing exceptional client service, ensuring compliance with travel policies, and maintaining a warm and supportive work environment. Amex GBT champions diversity, equity, and inclusion, offering flexible benefits and resources to support the well-being of its employees.

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