Experienced Galileo GDS Travel Consultant - Remote

Overview

As an Experienced Galileo GDS Travel Consultant at Amex GBT, you will provide outstanding service to corporate business clients while working remotely, contributing to a culture that values collaboration and inclusivity.

In Short

• Advise and arrange travel for corporate clients.
• Conduct analysis and research on travel options.
• Book domestic and international business travel.
• Utilize various Global Distribution Systems (GDSs), including Apollo and Galileo.
• Ensure compliance with travel policies and regulations.
• Use positive telephone service techniques.
• Collaborate with team members to improve service levels.
• Be flexible and prepared to work until midnight.
• Participate in a 24/7 operation.
• Opportunities for career advancement within the company.

Requirements

• Passion for excellence in client service.
• Native GDS expertise (Apollo or Galileo).
• Strong written and verbal communication skills.
• Attention to detail.
• Integrity and respect for personal traveler information.
• Understanding of the travel industry.
• Ability to resolve customer issues quickly.
• Teamwork and openness to feedback.
• Flexibility in working hours.
• Ability to work independently and collaboratively.

Benefits

• Flexible benefits tailored to each country.
• Health and welfare insurance plans.
• Retirement programs and parental leave.
• Travel perks from major travel providers.
• Access to over 20,000 courses on a learning platform.
• Opportunities for internal promotions.
• Inclusive company culture with global INclusion Groups.
• Comprehensive US benefits programs.
• Commitment to diversity and equal opportunity.
• Support for reasonable accommodations for individuals with disabilities.