People Shared Service Coordinator, Tier 1 - Remote

Overview

The People Shared Service Coordinator will provide guidance and support to employees, manage HR processes, and ensure a smooth onboarding experience while working in a remote-centric culture.

In Short

• Provide guidance to employees as a Self-Service Ambassador.
• Validate new hire and employee change requests in the HRIS.
• Initiate background checks and manage employee onboarding.
• Collaborate with HR teams to ensure compliance and effective communication.
• Manage internal payroll relationships and invoice approvals.
• Participate in HR projects and maintain training materials.
• Provide first-line HR policy queries and support.
• Ensure accurate absence data on HRIS.
• Assist with employee benefits enrollments and changes.
• Support managers in processing sickness pay and leave advice.

Requirements

• Minimum of 3 years in HR Shared Service Center experience.
• Bachelor's degree in a relevant field.
• Excellent written and spoken communication skills.
• Strong research and change management skills.
• Understanding of HR processes and regulations.
• Knowledge of MS Office and Google Docs.
• Experience with BambooHR and Jira is a plus.
• Functional testing experience for HR systems.
• Ability to work independently and manage multiple priorities.
• Strong interpersonal skills and a customer-centric mindset.

Benefits

• Remote-first culture with flexible work options.
• Health care coverage and wellness programs.
• Generous paid time off and self-care days.
• Education reimbursement and professional development.
• Parental leave and retirement plan with contributions.
• Paid volunteer time and charitable contribution matching.
• Access to mental health resources.
• Competitive salary package.
• Supportive work environment focused on collaboration.
• Opportunities for growth and career advancement.