Billing Specialist - Remote

Overview

The Billing Specialist role at Turnitin involves accurate billing of customers, generating invoices from sales orders, and ensuring compliance with financial processes in a remote-first culture.

In Short

• Generate and review invoices for accuracy and compliance.
• Address billing queries and engage with stakeholders.
• Monitor unbilled orders and report performance metrics.
• Collaborate with Sales and Orders departments.
• Partner with Tax Department for compliance.
• Manage service ticket queue and adhere to SLAs.
• Ensure compliance with documented processes.
• Support ad hoc project work as needed.

Requirements

• 2+ years of global billing experience using NetSuite or similar ERP.
• Ability to multitask and manage time effectively.
• Experience working remotely.
• Strong attention to detail and interpersonal skills.
• Proficiency in Excel or Google Sheets.
• Adaptability to change and proactive mindset.
• Strong communication skills in English.
• Availability to work UK shift hours.

Benefits

• Remote-first culture.
• Health care coverage.
• Education reimbursement.
• Competitive paid time off.
• Self-care days.
• Paid volunteer time.
• Retirement plan with match/contribution.