Project Manager - Customer Experience - Remote

Overview

As a Project Manager at TTEC Digital, you will play a crucial role in ensuring that clients receive exceptional customer experience through effective project management and support.

In Short

• Provide program and project management services.
• Support design, deployment, and delivery of services.
• Work in a client-facing environment.
• Be part of the Project Management Office Center of Excellence.
• Collaborate with a team of CX designers, consultants, and engineers.
• Contribute to the success of the TTEC Digital Genesys Partner Practice.
• Ensure employees feel valued and supported.
• Integrate Genesys platform into complex environments.
• Focus on producing predictable results.
• Drive exceptional customer experience.

Requirements

• Experience in project management.
• Strong understanding of customer experience principles.
• Ability to work in a team-oriented environment.
• Excellent communication skills.
• Experience with consulting services preferred.
• Familiarity with Genesys platform is a plus.
• Proven track record of successful project delivery.
• Strong organizational skills.
• Ability to manage multiple projects simultaneously.
• Client-focused approach.

Benefits

• Competitive salary.
• Comprehensive benefits package.
• Opportunities for professional development.
• Supportive work environment.
• Access to cutting-edge technology.
• Collaborative team culture.
• Recognition for achievements.
• Flexible work arrangements.
• Employee wellness programs.
• Career advancement opportunities.