Technical Account Manager - Remote

Overview

As a Technical Account Manager at Trustonic, you will be responsible for converting revenue potential into tangible results by guiding customers through the implementation of our platform and ensuring successful commercial outcomes.

In Short

• Support the Sales team with daily activities.
• Conduct product demonstrations for customers.
• Translate customer requirements into actionable insights.
• Provide best practices for implementation and operation.
• Engage in customer roadmap discussions to identify risks and opportunities.
• Resolve reported problems and maintain communication with customers.
• Collaborate with various teams to execute customer requirements.
• Assist in delivery and testing activities.
• Build strong relationships with international customers.
• Utilize problem-solving and creative thinking skills.

Requirements

• Experience with secure systems and SaaS.
• Customer-facing experience with complex rollouts.
• Domain expertise in the telecom industry.
• Strong understanding of Android systems and UI/UX principles.
• Knowledge of Device Financing and project management tools.
• Fluent in English and French.
• Undergraduate degree in Computer Science or related field.

Benefits

• Flexible working environment.
• Diverse and inclusive company culture.
• Opportunity to work in a fast-moving global technology company.
• Supportive team dynamics and collaboration.
• Equal opportunity employer.