Remote Otter LogoRemoteOtter

Technical Account Manager - Remote

Posted 3 days ago
Sales / Business
Full Time
India

Overview

A Technical Account Manager (TAM) at Okta specializes in enterprise identity, providing strategic technical guidance to customers on Okta’s products and features.

In Short

  • Advise customers on best practices and product adoption post-sales.
  • Partner with Customer Success Managers as their technical counterpart.
  • Earn customer trust by understanding their goals and use cases.
  • Focus on increasing subscription adoption and customer satisfaction.
  • Review customer architectures to enhance security posture.
  • Respond to reactive questions from Customer Success Managers.
  • Establish strong relationships with key accounts.
  • Participate in content creation for enablement of staff and customers.

Requirements

  • 5+ years in information technology, with 3 years as a TAM or similar role.
  • Ability to work US Time Zone preferred.
  • Proficiency in IAM technologies and protocols.
  • Familiarity with IAM solution providers.
  • Strong background in Technical Account Management or related roles.
  • Excellent communication skills.
  • Ability to influence customer behavior and health metrics.
  • BA/BS/MS in Computer Science or equivalent work experience required.

Benefits

  • Amazing benefits.
  • Opportunities for social impact.
  • Development of talent and fostering connections.
Okta logo

Okta

Okta is recognized as The World’s Identity Company, dedicated to enabling secure and flexible access to technology across various devices and applications. With a focus on transforming identity management, Okta's Workforce and Customer Identity Clouds provide innovative solutions for authentication and automation, placing identity at the core of business security and growth. The company values diverse perspectives and lifelong learning, fostering a collaborative environment where employees can thrive and contribute to redefining the future of identity in the digital landscape.

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