Junior NOC Engineer - Remote

Overview

As a Junior NOC Engineer at Trust Wallet, you will be part of the Network Operations Center team, responsible for proactive monitoring and incident management in a fast-paced, technology-driven environment.

In Short

• Monitor systems and respond to alerts.
• Handle L1 incidents and provide initial troubleshooting.
• Assist with user access management.
• Document incidents and escalate critical issues.
• Collaborate with senior engineers on operational workflows.
• Participate in training and process improvements.
• Learn to use monitoring tools and automation.
• Work in a rotation-based environment.
• Ideal for recent graduates or those with minimal experience.
• Exposure to cutting-edge fintech infrastructure.

Requirements

• Recent graduate in Computer Science or related field, or 6-12 months of relevant experience.
• Basic understanding of Linux and networking.
• Familiarity with AWS or cloud infrastructure is a plus.
• Basic experience with monitoring tools like Grafana or Prometheus is a plus.
• Some exposure to scripting in Python or Bash is encouraged.
• Strong problem-solving skills and willingness to learn.
• Ability to document processes and follow structured procedures.
• Comfortable in a fast-paced, on-call environment.

Benefits

• Career development opportunities in a leading blockchain ecosystem.
• Work with diverse, world-class talent.
• Engage in challenging and unique projects.
• Flexible working hours and casual work attire.
• Competitive salary and benefits.