Customer Success Manager (B2B) - Remote

Overview

Nebius Academy Latam is seeking an experienced Customer Success Manager with a strong background in B2B client management to ensure clients receive exceptional support and achieve their business goals.

In Short

• Act as the primary point of contact for B2B clients.
• Coordinate guidance roles for high-quality learning experiences.
• Collaborate with internal teams to align client expectations.
• Monitor client engagement and retention rates.
• Organize check-ins and feedback sessions.
• Create impactful presentations and manage multi-channel communication.

Requirements

• 2+ years of experience in customer success or related roles.
• Strong operational skills and ability to manage multiple tasks.
• Excellent communication skills in English and Spanish.
• Highly organized and detail-oriented.
• Proactive and solution-oriented mindset.
• Experience in the EdTech or tech industries.

Benefits

• Competitive compensation range: $2,500 - $3,000.
• Fully remote and full-time opportunity.
• Join a diverse, global team.
• Use of modern digital collaboration tools.
• Opportunities for professional growth.