CRM Director - Hubspot - Remote

Overview

The CRM Director will lead the strategy for user engagement and personalization at TripleTen, focusing on optimizing CRM processes and driving measurable growth.

In Short

• Lead the CRM strategy and execution for user engagement.
• Audit and optimize current CRM processes for revenue opportunities.
• Define CRM success metrics aligned with business goals.
• Build a long-term CRM roadmap with prioritized projects.
• Identify resource needs for scaling CRM impact.
• Achieve measurable conversion improvements and reduce CAC.
• Implement AI-driven personalization for better engagement.
• Run A/B tests for ongoing optimization.
• Expand and lead the CRM team for continuous improvement.
• Foster cross-functional partnerships to enhance user experience.

Requirements

• 5+ years of experience in CRM or lifecycle marketing.
• Proven growth through emails, SMS, and conversational AI.
• Strong analytical skills with data-driven insights.
• Experience with CRM platforms like HubSpot.
• Background in e-commerce, subscription, fintech, or edtech.
• Familiarity with predictive analytics and AI tools.
• Strategic communication skills across departments.
• Curiosity for innovation and experimentation.

Benefits

• $5.5k - $7.1k Euro gross monthly payment.
• Remote, full-time position.
• Comfortable digital office with modern tools.
• Growth opportunities in a rapidly expanding company.
• Diverse global team collaboration.