Software Engineer II (Salesforce Production Support) - Remote

Overview

The Software Engineer II will support Salesforce production, focusing on troubleshooting and resolving complex issues while collaborating with internal stakeholders.

In Short

• Join a leading property casualty insurer with a commitment to innovation.
• Perform advanced engineering tasks in Salesforce and related technologies.
• Troubleshoot production defects and data issues.
• Communicate effectively with stakeholders about project status.
• Provide technical guidance and mentorship to junior staff.
• Work independently on complex problems.
• Participate in production support triage discussions.
• Document work clearly for team collaboration.
• Seek opportunities for technical growth.
• Contribute to team goals as an individual contributor.

Requirements

• Bachelor’s degree or equivalent work experience.
• Two years of programming/development experience.
• Salesforce experience preferred.
• Strong troubleshooting and problem-solving skills.
• Intermediate delivery and leadership skills.
• Ability to communicate technical information clearly.
• Strong understanding of technical concepts and industry trends.
• Proven track record of self-motivation.
• Experience in mentoring and guiding others.
• Ability to work well in team settings.

Benefits

• Health insurance coverage from day one.
• 401(k) matching contributions.
• Pension plan fully funded by the company.
• Minimum of 20 days Paid Time Off annually.
• Access to wellness programs and mental health resources.
• Encouragement for community involvement and volunteering.
• Comprehensive benefits program.
• Diversity and inclusion initiatives.
• Recognition for employee contributions.
• Opportunities for career advancement.