Outside Property Claim Representative Trainee - Remote

Overview

The Outside Property Claim Representative Trainee position involves servicing insureds and agents in the Portland area, focusing on developing skills for investigating and resolving property claims.

In Short

• Entry-level position with required training for career advancement.
• Handles 1st party property claims of moderate severity.
• Establishes accurate scope of damages for building and contents losses.
• Investigates and evaluates claims to determine coverage and liability.
• Negotiates claim settlements within authority limits.
• Maintains compliance with internal and external quality standards.
• Provides excellent customer service to insureds and agents.
• Requires completion of online pre-employment assessment.
• Position is fully remote with potential travel for training.
• Must obtain and maintain necessary insurance licenses.

Requirements

• High School Diploma or GED and one year of customer service experience.
• Bachelor’s Degree preferred.
• Valid driver's license required.
• Basic verbal and written communication skills.
• Attention to detail and analytical thinking.
• Ability to work in a fast-paced environment.
• Demonstrated ownership attitude and customer-centric response.
• Physical ability to inspect properties and climb ladders.
• Valid passport preferred.
• Proficiency verification required for advancement.

Benefits

• Health insurance coverage from the first day of employment.
• 401(k) retirement plan with company matching.
• Pension plan fully funded by the company.
• Minimum of 20 days Paid Time Off annually.
• Access to wellness programs and mental health resources.
• Encouragement for community involvement and volunteerism.
• Comprehensive benefits program.
• Opportunities for professional development.
• Diversity and inclusion initiatives within the workplace.
• Recognition for community involvement and employee contributions.