Manager and Senior Data Scientist, Product Owner – Customer Experience GenAI - Remote

Overview

The Manager and Senior Data Scientist, Product Owner role focuses on enhancing customer experience through advanced data science techniques and collaboration with cross-functional teams.

In Short

• Lead data science projects to improve customer experience.
• Utilize advanced statistical techniques and machine learning algorithms.
• Work as a technical product owner with various teams.
• Communicate insights and findings to stakeholders.
• Manage project expectations and prioritize tasks.
• Mentor less experienced team members.
• Support training and skill development initiatives.
• Contribute to the development of Generative AI solutions.
• Analyze unstructured data using AI techniques.
• Drive impactful analytical solutions for business problems.

Requirements

• Master's degree in a STEM field or equivalent experience.
• 5 years of related experience in data science.
• Advanced knowledge of modeling and analytics.
• Strong grasp of business model concepts.
• Experience with GenAI fundamentals.
• Proficiency in statistical software.
• Ability to interpret model results.
• Knowledge in areas like Regression, Classification, and NLP.
• Heavy concentration in mathematics and programming.
• Experience with large data sets.

Benefits

• Health insurance from day one for employees and families.
• 401(k) matching contributions and pension plan.
• Minimum of 20 days Paid Time Off annually.
• Access to wellness programs and mental health resources.
• Encouragement for community involvement and volunteerism.
• Comprehensive benefits program.
• Opportunities for professional growth and development.
• Diversity and inclusion initiatives.
• Recognition for employee contributions and community service.
• Support for student loan repayment through 401(k) contributions.