Litigation Specialist, GL (Construction) - Remote

Overview

The Litigation Specialist is responsible for investigating, evaluating, reserving, negotiating, and resolving Specialty Liability related Bodily Injury and Property Damage claims, ensuring compliance with quality standards and regulations.

In Short

• Handle assigned claims with a focus on quality customer service.
• Investigate claims through contact with relevant parties.
• Maintain claim files and document activities according to procedures.
• Negotiate claim settlements with insureds and claimants.
• Manage litigated claims and develop litigation plans.
• Provide mentoring and coaching to less experienced professionals.
• Evaluate claims for recovery potential and manage expenses.
• Attend legal proceedings as necessary.
• Ensure compliance with internal and external standards.
• Actively engage in creative resolution strategies.

Requirements

• Bachelor's Degree preferred.
• 5 years of business experience preferred.
• Strong negotiation and customer service skills.
• Knowledge of the litigation process and insurance products.
• Advanced written and verbal communication skills.
• Ability to make independent decisions on claims.
• High School Diploma or GED required.
• 2 years of liability claim handling experience required.
• Insurance License(s) may be required.
• Strong technology aptitude.

Benefits

• Health insurance from day one for employees and eligible family members.
• 401(k) contributions matched dollar-for-dollar up to 5% of eligible pay.
• Pension plan funded entirely by Travelers.
• Minimum of 20 days Paid Time Off annually plus paid holidays.
• Wellness program including mental health resources.
• Volunteer encouragement and matching gift programs.
• Comprehensive benefits programs available.
• Opportunities for professional development and growth.
• Commitment to diversity and inclusion in the workplace.
• Recognition for community involvement and employee contributions.