B2B Sales Support Specialist - Spanish - Remote

Overview

The B2B Sales Support Specialist will engage with small and medium businesses in Spain and Portugal, focusing on customer retention and sales growth.

In Short

• Reach out to small and medium businesses in Spain and Portugal by phone and email;
• Contact inactive or low-activity customers to encourage regular purchases;
• Find chances to sell more products or services to existing customers;
• Meet or beat monthly sales targets and goals;
• Work with sales and customer teams to handle orders and transfer accounts smoothly;
• Share customer feedback to help improve products and sales;
• Answer customer questions quickly and provide great service;
• Help customers or pass their issues to the right team when needed;
• Follow data privacy and security rules when handling customer information.

Requirements

• Fluency in Spanish and English;
• Strong communication skills;
• Experience in sales or customer service;
• Ability to meet sales targets;
• Familiarity with data privacy regulations;
• Problem-solving skills;
• Ability to work in a team environment;
• Proficiency in using CRM tools;
• Organizational skills;
• Willingness to learn and adapt.

Benefits

• Competitive salary;
• Opportunities for growth and development;
• Dynamic work environment;
• Supportive team culture;
• Flexible working hours;
• Health and wellness benefits;
• Access to training resources;
• Performance bonuses;
• Work-life balance initiatives;
• Company events and team-building activities.