Solution Consultant - Remote

Overview

As a Solutions Consultant at TradeLink, you will play a crucial role in ensuring our prospects and customers have a customized and impactful experience with our platform. You will work at the intersection of product, integrations, automation, and customer success, bridging the gap between Go-To-Market (GTM) and R&D teams to create scalable solutions that drive customer adoption and satisfaction.

In Short

• Support Sales & Customer Success by acting as the go-to product expert in deal processes.
• Pitch customized TradeLink demos tailored to complex customer logistics processes.
• Develop and present API & integration use cases to prospects and customers.
• Lead API integration projects, enabling smooth adoption and driving customer stickiness.
• Advise on platform testing, automation, and third-party connectivity.
• Collaborate with GTM teams to create scalable methods for product testing and integrations.
• Provide insights to the product team, acting as a key stakeholder in refining TradeLink’s functionalities.

Requirements

• Proven experience in logistics technology or SaaS implementations.
• Background in EDI, API integrations, or process automation.
• Experience working with stakeholders across technical and non-technical teams.
• Track record of leading customer-facing projects.
• Familiarity with no-code/low-code platforms and automation tools.
• Excitement about solving technical challenges.
• Great communication skills in German and English.

Benefits

• Play a significant role in building a new type of company.
• Lots of flexibility due to our remote-first set-up.
• A strong sense of belonging while working remotely.
• An extremely steep learning curve with continuous development opportunities.
• A team full of passionate, motivated people.
• An inclusive culture and diverse teams.
• A direct stake in the company's growth with our VSOP program.