Inside Sales – Retail - Remote

Overview

As an Inside Sales at TP-Link, you will assist the sales team in achieving excellent customer service to our retail partners by managing the order fulfillment, maintain accurate pricing files, coordinate execution of promotions, marketing material requests, credit and claim escalations, demo shipments, weekly sales and inventory reporting, consolidating shipment information, and various other tasks need to drive sales and service to our retail partners.

In Short

• Handle the everyday needs of retail accounts, generate retail sales report and inventory analysis
• FCA (Retail Rebates) Creation and entry in Salesforce & Excel (Weekly)
• Retail Sales out Collection and Reporting in Excel (Weekly)
• Weekly Management of IR price File in Excel
• Weekly FCA Claims Processing (From Retailer Portal, and Emails) in Salesforce and Excel file
• Monthly Rebate (IR, DRR, MDF) Accrual based on FCA Creation to Accounting in Excel
• Quarterly Distribution SPA Creation and Implementation in Salesforce
• Work directly with retailers and distributors
• Proactively manage the new item set up process
• Maintain retail pricing model, including promotions

Requirements

• Coordinate the execution of promotional activities and monitor results
• Track weekly customer inventory/sell-out reports
• Monitor forecast, incoming shipment, and actual shipment to ensure timely delivery
• Ensure execution of promotional activity and track execution weekly
• Work closely with marketing to ensure the retailer has the right marketing assets online and in store
• Manage claim creation document and escalation of claim issues
• Perform other job duties as assigned

Benefits

• Competitive salary and benefits
• Opportunity to work with a global leader in networking devices
• Professional development opportunities
• Dynamic and innovative work environment