Swedish-Speaking Video Streaming Customer Expert - Remote

Overview

Join our Video Streaming Customer Experts team and represent a top streaming service, taking advantage of your Swedish language skills while delivering a wonderful customer experience for a global leading fantasy entertainment brand.

In Short

• Communicate through chat & phone with subscribers
• Answer how-to questions about payments
• Troubleshoot streaming and content issues
• Assist subscribers with how-to questions & navigating on the application
• Excellent language skills in Swedish required
• Good knowledge of English (B2+ level)
• Great communication & soft skills
• Computer knowledge/tech savviness necessary
• Work experience in customer support is an advantage

Requirements

• Excellent language skills in Swedish
• Good knowledge of English language (B2+ level)
• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Work experience in customer support/ assistance will be considered as an advantage

Benefits

• Complete support to help you ease your relocation to Greece
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events and community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises with relaxing break areas
• Work for a Great Place to Work-Certified Company