Project Manager - Remote

Overview

At Totara, our strength is the efficiency with which we deliver innovative products and support to our customers. We are setting the standard for success in our industry. To help us continue our growth, we’re seeking an experienced project manager. This position will be responsible for managing projects, supporting and empowering our partner relationships along with leading our business analysis initiatives in our Application Management Services group.

In Short

• Lead and manage the new customer onboarding experience and process
• Understand and document engagement requirements
• Meet with internal and external stakeholders to ensure goals and requirements of customer solutions and support needs are met
• Support new business initiatives
• Successfully manage the Totara configuration methodology along with documentation and testing
• Develop strong, trusted relationships with customers to drive NPS results
• Contribute ideas and approaches to growth strategies

Requirements

• 5 plus years of experience managing customers in the learning or talent development market sector
• Knowledge of current talent development market trends
• Strong written & verbal communication skills
• Demonstrated ability to manage customer onboarding initiatives and teams including defining scope and budget, schedules, resources, and reporting
• Superior interpersonal skills
• Ability to perform as a leader, team member and individually
• Strong team building and collaborative skills
• Ability to lead in a fast paced and demanding environment
• Strong technical aptitude, organizational and presentation skills
• Proven flexibility and ability to contribute to customer success and organizational goals

Benefits

• Enhanced Parental Leave
• Professional Development Opportunities
• Annual Wellbeing Allowance
• New Joiner home working set-up allowance
• Additional Paid Leave: Birthday off, Working days between Christmas and New Years Eve