Vice President of Customer Revenue Growth - Remote

Overview

Toast is looking for a Vice President of Customer Revenue Growth to lead our strategy and efforts in driving revenue growth through the expansion of product adoption within our existing customer base of small to medium businesses.

In Short

• Develop and scale upsell strategies using data-driven insights to increase average revenue per unit (ARPU) and customer lifetime value (CLTV).
• Leverage predictive analytics and customer segmentation to identify and prioritize high-potential upsell opportunities across Toast’s product portfolio.
• Build and lead a high-performing sales team focusing on repeatable sales systems.
• Create and iterate on playbooks, training materials, and sales enablement tools based on key metrics.
• Optimize the customer journey by implementing a scalable, customer-focused approach across upsell channels.
• Collaborate cross-functionally with Sales, Marketing, Product, and Customer Success.
• Research and test new methodologies in upselling and customer expansion.

Requirements

• 10+ years of experience in a SaaS sales environment.
• Demonstrated experience with Land and Expand motions.
• Track record of leading high-performing sales teams.
• Proven success with product-led growth motions.
• Experience with small to medium-sized business customers preferred.

Benefits

• Competitive compensation and benefits programs.
• Flexibility to meet changing needs.
• Inclusive hiring process with accommodations for persons with disabilities.