Customer Onboarding Systems Analyst - Remote

Overview

As a Customer Onboarding Systems Analyst at Toast, you will be responsible for managing the technology stack used by Onboarding Consultants and enabling them to meet the needs of complex customers in various markets.

In Short

• Administer Salesforce applications for onboarding teams.
• Research and identify opportunities for tool consolidation.
• Work with stakeholders to understand operational requirements.
• Translate business requirements into technical specifications.
• Implement best practices for business process improvements.
• Track and resolve project issues while meeting milestones.
• Assist stakeholders in identifying process bottlenecks.
• Develop high-quality data for dashboard reporting.
• Collaborate with data analysts for effective data capture.

Requirements

• 2-4 years of Salesforce experience.
• Experience with large-scale applications and projects.
• Strong organizational and communication skills.
• Experience in process improvement.
• Project management experience from conception to delivery.
• Knowledge of operational execution and systems.
• Experience in Agile/SCRUM environments.

Benefits

• Competitive compensation and benefits programs.
• Opportunities for professional growth and development.
• Flexible work arrangements.
• Inclusive and diverse workplace culture.
• Access to health and wellness resources.