Program Manager, Fintech - Remote

Overview

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

In Short

• Lead and manage across cross-functional teams to drive success of major programs, manage stakeholders and drive key decisions and outcomes
• Manage and support operational relationships with external partners and seek opportunities to improve partnership performance in collaboration with Strategic Alliances team
• Develop detailed program plans and lead implementation, scoping requirements, identifying inefficiencies and driving improvements and operational excellence
• Drive implementation of large-scale and high-impact programs within the FinTech business and serve as a business partner to other business segments on FinTech workstreams driving key decisions and outcomes
• Support the partner incident management lifecycle, including managing the customer reimbursement process as needed
• Design and develop frameworks for cross-functional teams to efficiently launch new initiatives and increase efficiency of existing operational processes

Requirements

• 5+ years of relevant experience, including consulting, financial services and/or similar experience at a high-growth technology company (product operations, program management or related roles)
• Bachelor’s Degree required; preferred fields of studies include: Business, Finance, Economics, Computer Science, Engineering, Quantitative Science
• Outstanding communication, presentation and interpersonal skills (ability to collaborate with and influence a wide variety of stakeholders)
• Startup or similar high-growth experience; can excel in a fast-paced, entrepreneurial, dynamic environment with the ability to meet multiple deadlines
• Excellent critical-thinking skills with ability to structure and solve complex business problems; experience developing detailed program plans and leading implementation, scoping requirements, identifying inefficiencies and driving operational excellence
• Ability to work core EST hours

Benefits

• Competitive compensation and benefits programs
• Opportunities for professional growth and learning
• Flexible work arrangements
• Inclusive and diverse work culture
• Access to AI tools for productivity